Indiana Carton is a packaging manufacture and distribution company that has been in Kenneth Petty’s family for over 70 years. The Company produces packages for numerous products including bakery goods, industrial services and other items in the retail market.
Like most companies, Indiana Carton was working harder for the bottom dollar, but they were not seeing the results that they were looking for in the business. Before Kenneth started the Cycle-of-Success program, he faced with many challenges, but did not have the resolution for the problems that he needed. However, that started changing when Indiana Carton started the Cycle-of-Success program. Even from the initial month, when they started identifying their actual problems, they were able to tackle some of the issues that were holding back the company.
During the first COSi-assisted meeting, Their COSi coach, Kenneth Petty, and selected employees sat down to discuss the problems with the business with a structured Problem Identification Team. They then used proper problem prioritization techniques to come together on how to make the business work in their favor by eliminating some of the major problem areas they found. Some of the problems that they found were:
- Lack of Communication among the employees
- Taking on the wrong types of business
- Competing poorly with the Competition
- No clear definition of job responsibilities
- Losing time on the back-end of the business
- Poor working relations with customers
- The need for streamlining the business
With the Help of the Cycle-of-Success Institute (COSi), experts in helping small businesses succeed and overcome challenges that they are dealing with on a daily basis; Ken was able guide the company through a series of steps to make the company more efficient and profitable. Indiana Carton became creative in finding ways to make their business more successful by focusing on:
- Communicating better job responsibility
- Turning bad business away (to improve on the profitability of the business)
- Cutting overtime within the Company
- Improving on delivery time of the shipment of the product
- Increasing production (production was increased the first year by 22%)
- Implementing a Standardized Operations Manual
- Regaining focus for the future of the business
The Cycle-of-Success Institute has been a major contributor of the Indiana Carton Company’s success. Without this program, Kenneth Petty’s Company probably would not have been able to figure their issues alone. COSi has helped the Indiana Carton Company improve, achieve better business, and to raise their top and bottom line of the business.
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